Warranty Policy | Terms & Conditions:

• * One Year Warranty is applicable on Eyeglasses category.
• * Six month Warranty is applicable on All VE+ Sunglasses.
• * Warranty period starts from the date of delivery.
• * Under this warranty, only joint defect, colour peel off will be covered.
• * Under this warranty, only defective/damaged lens coating will be covered.
• * This warranty is not applicable on damages resulting from any sort of negligence, mishandling, accidents, corrosion or rust, and loss of components or accessories on the customer~s part.
• * This warranty is valid only when you buy through visioneyeplus.com
• * A product will only be replaced by visioneyeplus.com on its sole discretion depending on the nature of defects.
• * visioneyeplus.com will not be answerable for payments or refund against any subsidiary or significant damages.

Delivery & Shipping Terms

Our firm is to ensure your product reaches you in the shortest possible time. Since, all of our products are allter made for every customer as per their requirements; we have the below pre & post-dispatch timelines in place.

Category-wise pre-dispatch timeline.

Here~s the order-ready time for your products.

CATEGORY	ORDER READY TIME/DISPATCH TIME
Sunglasses	1-2 Working Days
Eyeglasses	1-2 Working Days
Prescription Sunglasses	2-3 Working Days
Computer Glasses	2-3 Working Days
City-wise post-dispatch timeline
CITIES DELIVERY TIME AFTER DISPATCH
Ahmedabad / Metro Cities	2 Working Days
Tier 2 Cities	3 Working Days
Tier 3 Cities	4 Working Days
Tier 4 Cities	5 Working Days

North East/J&K/ROI
7 Working Days we can deliver the products earlier than the mentioned timelines, but we take this extra time to ensure that the product/s you have ordered go through a severe quality check. We care for your eyes and it is our duty to offer you with high quality optical products so that you see better and experience a difference in the world of online eyewear shopping.

We offer both standard delivery & fast delivery options to our consumers. Fast delivery comes with below T&Cs -

• 1) Fast Delivery is applicable only for prepaid orders.
• 2) Valid for all power ranges.
• 3) Delivery timeline starts post prescription confirmation.
• 4) Mentioned date is tentative and subject to change. < Shipping Charges & Method at Vision Eye+, we always use the best of materials & services.

Terms of Shipping in case of Non-Serviceable Pin Codes

• 1) Prepaid orders with non-serviceable pin codes are sent through Speed Post.
• 2) visioneyeplus.com will not be liable for any delays in delivery.
• 3) Normal delivery & refund schedule will not be applicable for goods sent through Speed Post.
• 4) In case of prepaid orders with non-serviceable pin codes, returns would have to be initiated by the customers themselves.

TERMS OF USE OF THE WEBSITE

This document is an electronic record in terms of the information technology act, 2000 and rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This agreement ("Agreement") contains terms and conditions ("Terms" or "Terms of Use") that shall apply to a normal or legal person and who has access to and is using the Website for Buying the Products listed on the website or otherwise, including but not limited to such users who have not created a Consumer Account (well-defined below) and are accessing the website without such a Consumer Account.

You are requested to carefully read the terms of this agreement. By registering on the website as a customer you hereby indicate your understanding, consent and unconditional acceptance of this agreement and any amendments thereto. By accepting the terms of this agreement, you hereby agree that you are desirous of purchasing the products on or using the website and you shall abide by all the terms and conditions of this agreement and all other policies, terms of use, as may be issued by the company from time to time, governing the conduct of the customers on the website and for use of the website. If you do not agree to the terms, you may not use this website.

COPYRIGHT AND TRADEMARK

Each time You upload the Content, You grant the Company a worldwide non-exclusive, transferable, royalty free licence to use any such content including by way of distribution, storage, hosting, sub-license, reproduction, communication, creation of derivative works, and modification of such Content. You accept that such licence will not terminate upon Your deletion or removal of the Content or other uploaded Content in respect of which it is granted; and shall continue to be used by the Company, on the Website.

• All copyright, database right and all other proprietary rights, title and interest in all Content and or information presented on this Website ("IP") is owned by and/or licensed to Company or is owned by and/or licensed to the person uploading such Content and is or may be protected or covered by copyright, trade mark, intellectual property law and/or other proprietary rights, unless expressly stated otherwise;
• No extracts of this Website or part thereof shall be displayed, printed or downloaded by You or with Your assistance, for any reason, including without limitation to commercialise any IP in any way;
• Your use of this Website does not confer on You or any other party, any licence or other rights under the intellectual property or other proprietary rights of Company or any third party, whether implied or otherwise
• Company shall not be held liable for any claims relating to infringement of any intellectual property rights in relation to the Website and/or the Contents.

1. Terms of service

   This document is an electronic record in terms of the information technology act, 2000 and rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that Your use of the Website will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Website will be accurate or reliable. You agree that from time to time we may remove any of the Services for indefinite periods of time or cancel the same at any time, without notice to you.

You expressly agree that Your use of, or inability to use, the Website is at Your sole risk. The services provided to You through the Website are (except as expressly stated by Us) on an ~as is basis~ and ~as available~ for Your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a purpose, durability, title, and non-infringement.

In no case shall Company our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from Your purchase of any of the Products, use of any of the Website, or for any other claim related in any way to Your use of the Website, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Website or any Content (or service) posted, transmitted, or otherwise made available via the Website, even if advised of their possibility. In states or jurisdictions that do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

The Company does not represent, warrant, promote, advertise, claim, market and/or testify (i) the Products and/ or any content thereof on the Website and/ or its accuracy, viability and merchantability, profitability whatsoever; (ii) the Website as a whole or any of its parts/tools for their safety, reliability, stability, scalability, accuracy, speed, cost, quality, flexibility, benefits and/or regulatory compliance required for the Website and the services provided therein.

The Company, nor its affiliates nor any of their respective directors, officers, employees or agents shall be liable for any losses or damages resulting from (i) the hacking, tampering or other unauthorised/illegal access or use of the Company technologies, Customer Account or the information contained therein, , (ii) failure of any Transaction due to the reason attributed to (a) the participating banks whose credit or debits cards are being used by the Customer for the Transaction and (b) any other third party service provider, (c) failure on part of payment gateways facilitating payments for a Transaction, (iv) any failure or deficiency in supplying/delivering Products to the Customer including inter alia any delay in pick-up, delivery of the goods from the Customer’s location or furnish of any document, consent, approval required for the Products by the Customer (v) any technology failure such as slow working of Website, site crashes, uptime, downtime, failure of payment gateways, call centre services.

Notwithstanding any other provision of this Customer Agreement, in no event, either Party, a party’s direct or indirect subsidiaries, affiliates, agents, employees or representatives be liable for (i) any indirect, incidental, special, punitive, exemplary or consequential damages of any kind in connection with or arising out of this Agreement, or (ii) any lost profits, any loss of revenue or any compensation for anticipated sales or the cost of procurement of substitute services or for any costs, expenses, expenditures, investments or other commitments made in reliance upon or otherwise in connection with or arising out of this Agreement, under statute, in equity, at law or otherwise, whether or not the respective party has been advised of the possibility of such damage.

We specifically disclaims any liability with regard to any illegal, infringing, fake, duplicate, spurious, defective or counterfeit, refurbished, expired Products purchased by You and We shall not assume any liability if the Products purchased or availed by You is not exactly as per specifications detailed in the purchase confirmation order issued at the Website.

[In no event shall our total cumulative liability to the Customer for any and all claims relating to or arising out of the Customer use of the Website, regardless of the form of action, exceed INR [=] (Indian Rupees [=] only). In no event shall the Company be liable to the Customer (or to any third party claiming under or through the Customer) for any indirect, special, incidental, consequential or exemplary damages arising from the Customer use of, or inability to use, the Website. These exclusions apply to any claims for lost profits, lost data, loss of goodwill, work stoppage, computer failure or malfunction, any other commercial damages or losses, even if the Company knew or should have known of the possibility of such damages.]